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Developing Your People
Developing Your People
The No. 1 question on the minds of Vistage CEO members is “How do I develop my people?” For most, retention is only part of the goal. It’s also about achieving results, developing a culture and empowering their staff to lead so they can grow both the business and themselves.
These needs are the driving force behind our portfolio of programs for our CEOs and business owners. Each of the three programs leverages the best elements of the Vistage experience and is customized to the participants’ needs:
Designed for: High-performing C-level executives
Top-level execs need outside perspectives as much as the CEO. This program helps them create alignment between executive leadership and each business unit so strategy is executed flawlessly. That’s especially important if you’re grooming a key executive to be your successor.
Designed for: Your senior management team
It’s Vistage within the walls of your organization. The program equips your executive team with the skills to manage collaboratively, creates greater alignment, and fosters more effective communication and problem-solving. A Chair challenges the team’s thinking so they can achieve next-level performance.
Designed for: High-potential managers and individual contributors
This program prepares your rising stars to become your next generation of senior leadership. Participants receive training across 12 leadership competencies that empower them to deliver on company goals. The program helps them advance their careers within your organization, not outside of it.
See how Dome Construction uses a blend of Vistage programs to build leaders at every level.
“To get the maximum benefit from your employees, improve their leadership skills,” says Mark Bley, chairman of Dome Construction, a commercial contractor in the Bay Area.
Bley and CEO Rob Lynch have seen the proof. To reach new levels of growth, they invested in leadership development for employees at every level of the business. It has paid off in revenue growth, repeat business and talent retention. A key part of their strategy: a blend of Vistage programs.
“It’s the responsibility of the company to keep training its people,” Bley adds. “Vistage was a key component of what was necessary to keep growing and training our employees.”
Starting from the top
Bley joined the Vistage Chief Executive Program in 2009 to improve his performance in the C-Suite. “Vistage helped guide me on a journey of being a much better CEO,” Bley says, “and I knew that Rob was going to be the next CEO. I wanted to see him better prepared than I was.”
With that succession plan in mind, Lynch started in the Vistage Key Executive Program. Lynch was skeptical: “I thought, ‘How can these people, in completely different industries, understand the nuance and complexity of the construction industry?’ After a couple of meetings, I was wowed. I realized the value of those objective outside perspectives. Those folks gave us the absolute best advice because they weren’t constrained by an institutional mindset.”
Lynch transitioned to CEO in October 2019 and has taken a seat in Bley’s former CE group. Bley moved to become Dome’s Chairman of the Board.
Lynch’s Vistage experience also made him realize how valuable it would be to give his employees leadership tools earlier in their careers. “That way, they can more effectively lead their teams, their projects, and themselves,” he says.
So Bley and Lynch introduced the Vistage Inside Program to the group directors of four business units. With increased responsibilities, Bley and Lynch prioritized giving them proper training, support and resources.
“We have people routinely saying how they’ve seen improvements in their performance, how they navigate challenging situations, and their ability to engage and motivate their teams,” Lynch says.
Dome is seeing the benefits too. It has a 94% customer repeat rate and a high employee retention rate.
Even the group directors are paying it forward. One of them identified an employee who’s early in her career that would benefit from the Vistage Emerging Leader Program.
“Getting exposure to these principles and ideas this early is going to allow her to be tremendously successful, grow faster and alleviate a lot of stress,” says Lynch, who serves as her mentor in the program. “You see this awareness settling in, after the first few mentoring sessions.”
“I’m grateful that we’re able to pass Vistage on to our next level of leaders within the company,” Lynch says. “It’s improved me. It’s improved our company. It’s improved the people who have been exposed to it.
“Since we’ve been fully invested in Vistage, we’ve grown revenue almost fourfold, earned Best Places to Work three times, and seen strong retention. We would not be the company we are without the help and the development we’ve received through Vistage.”
All photos courtesy of Dome Construction
HQ: Bay Area, CA
Grew revenue 4x in the last 5 years.
Achieved a 94% repeat customer rate.
Earned the Best Places to Work
Attained an enviable employee retention rate, especially in Bay Area construction.